<input type="hidden" id="_wpnonce" name="_wpnonce" value="9b59fc619e" /><input type="hidden" name="_wp_http_referer" value="/blog/wp-json/wp/v2/posts/1545" /><input type="hidden" id="_wpnonce" name="_wpnonce" value="9b59fc619e" /><input type="hidden" name="_wp_http_referer" value="/blog/wp-json/wp/v2/posts/1545" />{"id":1545,"date":"2013-06-03T11:00:21","date_gmt":"2013-06-03T01:00:21","guid":{"rendered":"https:\/\/www.businesslegions.com\/blog\/?p=1545"},"modified":"2013-06-03T22:17:08","modified_gmt":"2013-06-03T12:17:08","slug":"socomec-ups-not-switching-to-normal-mode","status":"publish","type":"post","link":"https:\/\/www.businesslegions.com\/blog\/2013\/06\/03\/socomec-ups-not-switching-to-normal-mode\/","title":{"rendered":"Socomec UPS not switching to Normal Mode"},"content":{"rendered":"<!--CusAds0--><p>We recently purchased a brand new Socomec Netys HE (model\u00a0NET010-HE) and after spending several hours to work out why it wouldn&#8217;t turn on, I accidentally figured out the problem. First, let me describe the symptoms:<\/p>\n<ul>\n<li>Installed the UPS as per the instruction manual<\/li>\n<li>When it is switched on from the power point the unit turns on<\/li>\n<li>The status at the front says STBY<\/li>\n<li>Trying to press the power button just seems to make a long beeping noise &#8211; it doesn&#8217;t go to Normal Mode<\/li>\n<li>Tried going into the menu settings but doesn&#8217;t save the settings<\/li>\n<li>Connected USB and Serial cable to computer and UPS and computer cannot detect the UPS<\/li>\n<li>\u00a0The battery indicator light seems to indicate that it&#8217;s full but when we switch it off from the power point the UPS switches off ie doesn&#8217;t use the Battery<\/li>\n<\/ul>\n<p>Even after speaking with a Socomec tech, they suggested to have the unit replaced. I wanted to avoid this because the UPS is damn heavy and I wasn&#8217;t planning to carry this back to the office and then organise a courier to send it back. After spending a few hours trying to resolve the issue, I threw the towel in. Yes, I gave up which is something I normally don&#8217;t do but because of the circumstances I was in &#8211; especially being at a clients site I didn&#8217;t want to spend all my time there.<br \/>\nSo when I started packing the UPS back into the box, I noticed a green little object at the back of the UPS that was inserted in the EPO port. This is the object:<\/p><!--CusAds0-->\n<p><a href=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2013\/06\/Emercengy-Power-Off.png?strip=all&w=2560\"><img decoding=\"async\" class=\"alignnone size-medium wp-image-1557\" alt=\"Emercengy Power Off\" src=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2013\/06\/Emercengy-Power-Off-300x173.png?strip=all\" width=\"300\" height=\"173\" srcset=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2013\/06\/Emercengy-Power-Off-300x173.png?strip=all 300w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2013\/06\/Emercengy-Power-Off.png?strip=all 824w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2013\/06\/Emercengy-Power-Off.png?strip=all&amp;w=164 164w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2013\/06\/Emercengy-Power-Off.png?strip=all&amp;w=494 494w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2013\/06\/Emercengy-Power-Off.png?strip=all&amp;w=659 659w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>I didn&#8217;t know what the EPO (Emergency Power Off) port was for and what this little green object did &#8211; looking at the photo the object reminded me of a little space ship or something like that. Anyways, I removed it and the UPS started working normally. So the lesson I&#8217;ve learnt is to visually inspect the unit and question anything that you are unsure about.<\/p>\n<p>The manual didn&#8217;t include anything about this EPO plug and after doing some research I discovered this plug is used in an emergency to shut down the UPS battery. So image in\u00a0 a flood, the power is switched off but the battery is still running and powering the devices connected to it. Using this EPO plug will cause the battery power to shut off.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"lt-box\" style=\"border:1px solid #1d6a9e\"><div class=\"lt-box-title\" style=\"background-color:#2485C6;border-top:1px solid #a7cee8;text-shadow:1px 1px 0 #0b283b\">DO YOU LIKE WHAT YOU'VE READ?<\/div><div class=\"lt-box-content\">Join our subscription list and receive our content right in your mailbox. If you like to receive some Great deals our Freebies then subscribe now!\r\n\r\n<p><div class=\"tnp tnp-subscription \">\n<form method=\"post\" action=\"https:\/\/www.businesslegions.com\/blog\/wp-admin\/admin-ajax.php?action=tnp&amp;na=s\">\n<input type=\"hidden\" name=\"nlang\" value=\"\">\n<div class=\"tnp-field tnp-field-firstname\"><label for=\"tnp-1\">Name<\/label>\n<input class=\"tnp-name\" type=\"text\" name=\"nn\" id=\"tnp-1\" value=\"\" placeholder=\"\"><\/div>\n<div class=\"tnp-field tnp-field-email\"><label for=\"tnp-2\">Email<\/label>\n<input class=\"tnp-email\" type=\"email\" name=\"ne\" id=\"tnp-2\" value=\"\" placeholder=\"\" required><\/div>\n<div class=\"tnp-field tnp-field-button\" style=\"text-align: left\"><input class=\"tnp-submit\" type=\"submit\" value=\"Subscribe\" style=\"\">\n<\/div>\n<\/form>\n<\/div>\n<\/p>\r\n\r\n<\/div><\/div><!--CusAds0-->\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>We recently purchased a brand new Socomec Netys HE (model\u00a0NET010-HE) and after spending several hours to work out why it wouldn&#8217;t turn on, I accidentally figured out the problem. First, let me describe the symptoms: Installed the UPS as per the instruction manual When it is switched on from the power point the unit turns [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1557,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1496,1494,1495,1489,1490],"class_list":["post-1545","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-battery-indicator","tag-power-button","tag-power-point","tag-socomec-ups","tag-switches"],"_links":{"self":[{"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/posts\/1545","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/comments?post=1545"}],"version-history":[{"count":9,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/posts\/1545\/revisions"}],"predecessor-version":[{"id":1564,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/posts\/1545\/revisions\/1564"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/media\/1557"}],"wp:attachment":[{"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/media?parent=1545"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/categories?post=1545"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/tags?post=1545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}