<input type="hidden" id="_wpnonce" name="_wpnonce" value="797351d72b" /><input type="hidden" name="_wp_http_referer" value="/blog/wp-json/wp/v2/posts/5264" /><input type="hidden" id="_wpnonce" name="_wpnonce" value="797351d72b" /><input type="hidden" name="_wp_http_referer" value="/blog/wp-json/wp/v2/posts/5264" />{"id":5264,"date":"2016-07-12T12:26:41","date_gmt":"2016-07-12T02:26:41","guid":{"rendered":"https:\/\/www.businesslegions.com\/blog\/?p=5264"},"modified":"2016-07-12T12:26:41","modified_gmt":"2016-07-12T02:26:41","slug":"woocommerce-order-stuck-hold","status":"publish","type":"post","link":"https:\/\/www.businesslegions.com\/blog\/2016\/07\/12\/woocommerce-order-stuck-hold\/","title":{"rendered":"WOOCOMMERCE ORDER STUCK ON HOLD"},"content":{"rendered":"<!--CusAds0--><p>I&#8217;m selling a virtual product where people can download from the website but it seems like every time the order is placed and the payment is processed via PayPal, the order is placed ON HOLD. \u00a0I need to manually change the status from ON HOLD to COMPLETED before the customer received the download link. So I had to figure out the solution to this problem and it was quite simple.<br \/>\nLook at the order notes and you may see something like this error message &#8220;Validation error: PayPal IPN response from a different email address xxxx Order status changed from Pending Payment to On Hold.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-5281\" src=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2016\/07\/Business-Legions-WooCommerce.png?strip=all\" alt=\"Business Legions - WooCommerce\" width=\"294\" height=\"451\" srcset=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2016\/07\/Business-Legions-WooCommerce.png?strip=all 294w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2016\/07\/Business-Legions-WooCommerce-196x300.png?strip=all 196w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2016\/07\/Business-Legions-WooCommerce-116x178.png?strip=all 116w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2016\/07\/Business-Legions-WooCommerce.png?strip=all&amp;w=58 58w\" sizes=\"(max-width: 294px) 100vw, 294px\" \/><\/p><!--CusAds0-->\n<p>So the solution\u00a0was quite simple. Just follow these steps:<\/p>\n<ul>\n<li>Login to WordPress<\/li>\n<li>Click on WooCommerce &#8211; Settings<\/li>\n<li>Click on Checkout tab<\/li>\n<li>Click on PayPal<\/li>\n<li>Make sure that the PayPal email address is the same as the Receive Email Address. If they are not the same, then you will receive the error message above.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-5282\" src=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2016\/07\/Business-Legions-WooCommerce-PayPal-Settings-662x666.png?strip=all\" alt=\"Business Legions - WooCommerce PayPal Settings\" width=\"662\" height=\"666\" srcset=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2016\/07\/Business-Legions-WooCommerce-PayPal-Settings-662x666.png?strip=all 662w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2016\/07\/Business-Legions-WooCommerce-PayPal-Settings-150x150.png?strip=all 150w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2016\/07\/Business-Legions-WooCommerce-PayPal-Settings.png?strip=all&amp;zoom=0.4&amp;resize=662%2C666 264w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2016\/07\/Business-Legions-WooCommerce-PayPal-Settings.png?strip=all&amp;zoom=0.6&amp;resize=662%2C666 397w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2016\/07\/Business-Legions-WooCommerce-PayPal-Settings.png?strip=all&amp;zoom=0.8&amp;resize=662%2C666 529w\" sizes=\"(max-width: 662px) 100vw, 662px\" \/><\/p>\n<div class=\"lt-box\" style=\"border:1px solid #1d6a9e\"><div class=\"lt-box-title\" style=\"background-color:#2485C6;border-top:1px solid #a7cee8;text-shadow:1px 1px 0 #0b283b\">DO YOU LIKE WHAT YOU'VE READ?<\/div><div class=\"lt-box-content\">Join our subscription list and receive our content right in your mailbox. If you like to receive some Great deals our Freebies then subscribe now!\r\n\r\n<p><div class=\"tnp tnp-subscription \">\n<form method=\"post\" action=\"https:\/\/www.businesslegions.com\/blog\/wp-admin\/admin-ajax.php?action=tnp&amp;na=s\">\n<input type=\"hidden\" name=\"nlang\" value=\"\">\n<div class=\"tnp-field tnp-field-firstname\"><label for=\"tnp-1\">Name<\/label>\n<input class=\"tnp-name\" type=\"text\" name=\"nn\" id=\"tnp-1\" value=\"\" placeholder=\"\"><\/div>\n<div class=\"tnp-field tnp-field-email\"><label for=\"tnp-2\">Email<\/label>\n<input class=\"tnp-email\" type=\"email\" name=\"ne\" id=\"tnp-2\" value=\"\" placeholder=\"\" required><\/div>\n<div class=\"tnp-field tnp-field-button\" style=\"text-align: left\"><input class=\"tnp-submit\" type=\"submit\" value=\"Subscribe\" style=\"\">\n<\/div>\n<\/form>\n<\/div>\n<\/p>\r\n\r\n<\/div><\/div><!--CusAds0-->\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>I&#8217;m selling a virtual product where people can download from the website but it seems like every time the order is placed and the payment is processed via PayPal, the order is placed ON HOLD. \u00a0I need to manually change the status from ON HOLD to COMPLETED before the customer received the download link. So [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5284,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1043,382],"tags":[426,568,2467,805,1936],"class_list":["post-5264","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-websites","category-wordpress","tag-error","tag-paypal","tag-receiver-email","tag-woocommerce","tag-wordpress"],"_links":{"self":[{"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/posts\/5264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/comments?post=5264"}],"version-history":[{"count":2,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/posts\/5264\/revisions"}],"predecessor-version":[{"id":5283,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/posts\/5264\/revisions\/5283"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/media\/5284"}],"wp:attachment":[{"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/media?parent=5264"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/categories?post=5264"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/tags?post=5264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}