<input type="hidden" id="_wpnonce" name="_wpnonce" value="554d87a88e" /><input type="hidden" name="_wp_http_referer" value="/blog/wp-json/wp/v2/posts/9195" /><input type="hidden" id="_wpnonce" name="_wpnonce" value="554d87a88e" /><input type="hidden" name="_wp_http_referer" value="/blog/wp-json/wp/v2/posts/9195" />{"id":9195,"date":"2017-04-02T21:53:02","date_gmt":"2017-04-02T11:53:02","guid":{"rendered":"https:\/\/www.businesslegions.com\/blog\/?p=9195"},"modified":"2017-04-02T21:53:02","modified_gmt":"2017-04-02T11:53:02","slug":"fix-hp-dl380g-array-controller-lock-state","status":"publish","type":"post","link":"https:\/\/www.businesslegions.com\/blog\/2017\/04\/02\/fix-hp-dl380g-array-controller-lock-state\/","title":{"rendered":"HOW TO FIX HP DL380G ARRAY CONTROLLER IS IN LOCK-UP STATE"},"content":{"rendered":"<!--CusAds0--><p>I recently borrowed my brother&#8217;s HP DL380G server as I wanted to see if there was any difference in rendering speed for video content. When I tried installing Windows 7 on the server it kept freezing. Upon restarting the server several times, I noticed there was an error message during bootup. The message was:<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-9243 size-full\" src=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-IS-IN-LOCK-UP-STATE-error-message-2.png?strip=all\" alt=\"DL380G ARRAY CONTROLELR IS IN LOCK-UP STATE error message\" width=\"1493\" height=\"332\" srcset=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-IS-IN-LOCK-UP-STATE-error-message-2.png?strip=all 1493w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-IS-IN-LOCK-UP-STATE-error-message-2-300x67.png?strip=all 300w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-IS-IN-LOCK-UP-STATE-error-message-2-768x171.png?strip=all 768w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-IS-IN-LOCK-UP-STATE-error-message-2-178x40.png?strip=all 178w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-IS-IN-LOCK-UP-STATE-error-message-2.png?strip=all&amp;w=597 597w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-IS-IN-LOCK-UP-STATE-error-message-2.png?strip=all&amp;w=895 895w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-IS-IN-LOCK-UP-STATE-error-message-2.png?strip=all&amp;w=1194 1194w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-IS-IN-LOCK-UP-STATE-error-message-2.png?strip=all&amp;w=450 450w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/p>\n<p><strong><em>Slot 1 HP Smart Array P4000 Controller<\/em><\/strong><br \/>\n<strong><em> 1783-Slot 1 Array controller is in a lock0up State due to a hardware configuration failure. (Controller is disabled until this problem is resolved).<\/em><\/strong><\/p>\n<p>I guess the reason why the Windows 7 installation kept freezing was because it couldn&#8217;t find any HHD to store windows. So with a bit of troubleshooting, I managed to work out the problem and it had to do with the Raid Controller.<\/p>\n<p>The RAID Controller is located here.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-9245 size-full\" src=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-LOCATION-1.jpg?strip=all\" alt=\"DL380G ARRAY CONTROLLER LOCATION\" width=\"1365\" height=\"768\" srcset=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-LOCATION-1.jpg?strip=all 1365w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-LOCATION-1-300x169.jpg?strip=all 300w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-LOCATION-1-768x432.jpg?strip=all 768w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-LOCATION-1-178x100.jpg?strip=all 178w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-LOCATION-1.jpg?strip=all&amp;w=546 546w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-LOCATION-1.jpg?strip=all&amp;w=819 819w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-LOCATION-1.jpg?strip=all&amp;w=1092 1092w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-LOCATION-1.jpg?strip=all&amp;w=450 450w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/p>\n<p>The RAID controller has a Memory module connected to it. This is the module:<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-9246\" src=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE.jpg?strip=all\" alt=\"DL380G ARRAY CONTROLLER MEMORY MODULE\" width=\"1365\" height=\"768\" srcset=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE.jpg?strip=all 1365w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE-300x169.jpg?strip=all 300w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE-768x432.jpg?strip=all 768w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE-178x100.jpg?strip=all 178w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE.jpg?strip=all&amp;w=546 546w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE.jpg?strip=all&amp;w=819 819w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE.jpg?strip=all&amp;w=1092 1092w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE.jpg?strip=all&amp;w=450 450w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/p><!--CusAds0-->\n<p>Remove the module from the card and leave it out for a few minutes. Make sure there are no cables connected to it eg the battery cable.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-9247\" src=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-battery-cable.png?strip=all\" alt=\"DL380G ARRAY CONTROLLER battery cable\" width=\"364\" height=\"143\" srcset=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-battery-cable.png?strip=all 364w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-battery-cable-300x118.png?strip=all 300w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-battery-cable-178x70.png?strip=all 178w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-battery-cable.png?strip=all&amp;w=72 72w\" sizes=\"(max-width: 364px) 100vw, 364px\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-9249\" src=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE-REMOVED-FROM-RAID-CONTROLLER.jpg?strip=all\" alt=\"DL380G ARRAY CONTROLLER MEMORY MODULE REMOVED FROM RAID CONTROLLER\" width=\"1365\" height=\"768\" srcset=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE-REMOVED-FROM-RAID-CONTROLLER.jpg?strip=all 1365w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE-REMOVED-FROM-RAID-CONTROLLER-300x169.jpg?strip=all 300w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE-REMOVED-FROM-RAID-CONTROLLER-768x432.jpg?strip=all 768w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE-REMOVED-FROM-RAID-CONTROLLER-178x100.jpg?strip=all 178w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE-REMOVED-FROM-RAID-CONTROLLER.jpg?strip=all&amp;w=546 546w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE-REMOVED-FROM-RAID-CONTROLLER.jpg?strip=all&amp;w=819 819w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE-REMOVED-FROM-RAID-CONTROLLER.jpg?strip=all&amp;w=1092 1092w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-ARRAY-CONTROLLER-MEMORY-MODULE-REMOVED-FROM-RAID-CONTROLLER.jpg?strip=all&amp;w=450 450w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/p>\n<p>Reconnect the module and reinsert it on the card.Reconnect all the cable and then try to see if the error message is gone. This fixed my issue!<\/p>\n<p>I also decided to take a few photos inside the unit since I had the cover open. Here&#8217;s a few picture for heat sinks and memory:<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-9250\" src=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY.jpg?strip=all\" alt=\"DL380G MEMORY\" width=\"1365\" height=\"768\" srcset=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY.jpg?strip=all 1365w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY-300x169.jpg?strip=all 300w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY-768x432.jpg?strip=all 768w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY-178x100.jpg?strip=all 178w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY.jpg?strip=all&amp;w=546 546w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY.jpg?strip=all&amp;w=819 819w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY.jpg?strip=all&amp;w=1092 1092w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY.jpg?strip=all&amp;w=450 450w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-9252\" src=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY-AND-HEATSINK.jpg?strip=all\" alt=\"DL380G MEMORY AND HEATSINK\" width=\"1365\" height=\"768\" srcset=\"https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY-AND-HEATSINK.jpg?strip=all 1365w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY-AND-HEATSINK-300x169.jpg?strip=all 300w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY-AND-HEATSINK-768x432.jpg?strip=all 768w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY-AND-HEATSINK-178x100.jpg?strip=all 178w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY-AND-HEATSINK.jpg?strip=all&amp;w=546 546w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY-AND-HEATSINK.jpg?strip=all&amp;w=819 819w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY-AND-HEATSINK.jpg?strip=all&amp;w=1092 1092w, https:\/\/cdn.businesslegions.com\/blog\/wp-content\/uploads\/2017\/04\/DL380G-MEMORY-AND-HEATSINK.jpg?strip=all&amp;w=450 450w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/p>\n<div class=\"lt-box\" style=\"border:1px solid #1d6a9e\"><div class=\"lt-box-title\" style=\"background-color:#2485C6;border-top:1px solid #a7cee8;text-shadow:1px 1px 0 #0b283b\">DO YOU LIKE WHAT YOU'VE READ?<\/div><div class=\"lt-box-content\">Join our subscription list and receive our content right in your mailbox. If you like to receive some Great deals our Freebies then subscribe now!\r\n\r\n<p><div class=\"tnp tnp-subscription \">\n<form method=\"post\" action=\"https:\/\/www.businesslegions.com\/blog\/wp-admin\/admin-ajax.php?action=tnp&amp;na=s\">\n<input type=\"hidden\" name=\"nlang\" value=\"\">\n<div class=\"tnp-field tnp-field-firstname\"><label for=\"tnp-1\">Name<\/label>\n<input class=\"tnp-name\" type=\"text\" name=\"nn\" id=\"tnp-1\" value=\"\" placeholder=\"\"><\/div>\n<div class=\"tnp-field tnp-field-email\"><label for=\"tnp-2\">Email<\/label>\n<input class=\"tnp-email\" type=\"email\" name=\"ne\" id=\"tnp-2\" value=\"\" placeholder=\"\" required><\/div>\n<div class=\"tnp-field tnp-field-button\" style=\"text-align: left\"><input class=\"tnp-submit\" type=\"submit\" value=\"Subscribe\" style=\"\">\n<\/div>\n<\/form>\n<\/div>\n<\/p>\r\n\r\n<\/div><\/div><!--CusAds0-->\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>I recently borrowed my brother&#8217;s HP DL380G server as I wanted to see if there was any difference in rendering speed for video content. When I tried installing Windows 7 on the server it kept freezing. Upon restarting the server several times, I noticed there was an error message during bootup. The message was: Slot [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":9254,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,964,3],"tags":[4348,4347,310,4349,306],"class_list":["post-9195","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-hardware-technology","category-technology","tag-dl380g","tag-hp","tag-memory","tag-raid-controller","tag-server"],"_links":{"self":[{"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/posts\/9195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/comments?post=9195"}],"version-history":[{"count":4,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/posts\/9195\/revisions"}],"predecessor-version":[{"id":9253,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/posts\/9195\/revisions\/9253"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/media\/9254"}],"wp:attachment":[{"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/media?parent=9195"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/categories?post=9195"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.businesslegions.com\/blog\/wp-json\/wp\/v2\/tags?post=9195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}