HOW TO FIX GOOGLE CHROME INSTALLER FAILED

November 2, 2016   /   by Marco  / Categories :  Google, Technology
HOW TO FIX GOOGLE CHROME INSTALLER FAILED

When I was trying to install an old version of Chrome because the latest version didn’t support Java ( I mentioned this in a previous post called – https://www.businesslegions.com/blog/2015/02/28/how-to-get-tightvnc-viewer-working-in-java/) I received the error message: “The Google Chrome Installer Failed”.

Business Legions - Chrome installer failed to start

After numerous attempts, the only way I could fix the problem was to delete the registry key in this folder:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google

I did try some of the other methods that were suggested on forums, but they didn’t work. Here’s the list:

  • Uninstall Chrome
  • Delete the Google folder in “C:\Program Files (x86)\Google\”
  • Remove the registry entries in HKEY_CURRENT_USER\SOFTWARE\Google\Update\Clients\

Once I deleted the registry folder HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google I just restarted the computer and then was able to install Chrome V36.

Also, when you install V36 make sure you also delete the Updates folder, this will prevent Chrome from automatically updating to the latest version of Chrome.

Business Legions - Chrome Updates Folder

 

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